Privacy Policy

1. Controller

The controller is Fernando Brito da Silva, Rua das Poncianas 194, Jardim São Pedro, Americana – SP, Brazil. Email: soutien@lecoeurrevient.online. For any privacy question and to exercise your rights, you can reach us at the email address above.

2. Data we collect

• Contact data: name, email address.
• Contract and payment data: chosen package, purchase date, payment status (the payment details themselves are processed by the payment provider).
• Access data: information for activating and using the course.
• Technical and usage data: IP address, browser type, access times (server logs).
• Communication data: the content of your requests to support.

3. Purposes

• Handling your order and providing access to the course.
• Communicating with you and handling support requests.
• Processing payments and refunds.
• Security, fraud prevention and stability of the website.
• Compliance with legal obligations.

4. Legal bases

• Performance of a contract (Art. 6(1)(b) GDPR) – to provide the course.
• Legal obligation (Art. 6(1)(c) GDPR).
• Legitimate interest (Art. 6(1)(f) GDPR) – security and fraud prevention.
• Consent (Art. 6(1)(a) GDPR) – where given, e.g. for non-essential cookies.

5. Sharing of data

We share your data only where necessary, in particular with: the payment provider (Mundpay) to process payment; technical service providers (hosting, email, platform) who support our operations (processors); and authorities where legally required. We do not sell your data.

6. Payment processing

Payments are processed by the external provider Mundpay. Your payment details (e.g. card or account data) are processed directly and encrypted by the payment provider and are not accessible to us in plain text. The payment provider's privacy terms apply in addition.

7. Cookies

Our website uses technically necessary cookies for core functions. Any non-essential cookies (e.g. for analytics) are used only with your consent. You can manage or delete cookies at any time in your browser settings.

8. Retention

We store personal data only for as long as necessary for the stated purposes or as required by statutory retention periods. Once the purpose no longer applies, data is deleted or anonymized.

9. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection, as well as to withdraw consent and to lodge a complaint with a supervisory authority. To exercise them, simply email soutien@lecoeurrevient.online.

10. Security & international transfers

We take appropriate technical and organizational measures to protect your data. Transmission is encrypted (SSL/TLS). As the provider is based in Brazil and providers in various countries may be used, data may be transferred outside the European Union with appropriate safeguards (e.g. standard contractual clauses).

11. Changes

We may update this policy. The version published on this page applies.

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